This process can involve various plans and controls. Reverse logistics moves goods from the traditional endpoint of the supply chain at least one step backward. They can even send returned products back to regular sales or discount channels (like liquidators). This reverse process can return products one step back in the chain or to the original supplier. Well-designed supply chains are responsive to changes and can handle some reverse logistics requirements. Reverse logistics management starts at the consumer and, moving in the opposite direction, returns products to any point along the supply chain. From there, the goods go to retailers and customers. Traditional product flow starts with suppliers and moves on to a factory or distributor. Savvy companies use reverse logistics to build customer loyalty and repeat business and to minimize losses related to returns. Less than 10% of in-store purchases are returned, compared to at least 30% of items ordered online. The objectives of reverse logistics are to recoup value and ensure repeat customers. Worldwide, returns are worth almost a trillion dollars annually and have become increasingly common with the growth of ecommerce. The goal is to regain value from the product or dispose of it. Organizations use reverse logistics when goods move from their destination back through the supply chain to the seller and potentially back to the suppliers. Reverse logistics can also include processes where the end consumer is responsible for the final disposal of the product, including recycling, refurbishing or resale. Reverse logistics start at the end consumer, moving backward through the supply chain to the distributor or from the distributor to the manufacturer. Once a customer receives a product, processes such as returns or recycling require reverse logistics. Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers. Six strategies to optimize reverse logistics.Reverse logistics explained step by step.Plus, get advice on what it takes to be successful at reverse logistics and reduce the costs that come with returned products. Learn everything you need to know about reverse logistics, including the types of logistics, the process involved, steps, benefits, challenges and how to use reverse logistics to create value for your business. East, Nordics and Other Regions (opens in new tab)
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